TMI Home Services is a trade name and DBA of Tandem Mechanical Inc. References to TMI Home Services, “we,” “us,” or “our” in these terms include Tandem Mechanical Inc. operating under the TMI Home Services name. These terms govern your use of this website and its service request forms. By using this website, you agree to these terms.
Service Requests
Submitting a service request or booking form does not guarantee an appointment. Appointments are confirmed by TMI Home Services staff. Emergency service requests are addressed based on availability and urgency.
No Professional Diagnosis
Information provided on this website, by our AI assistant, or through any interactive tools (including equipment replacement calculators) is general guidance only and does not constitute a professional diagnosis. Always consult a qualified technician before making repair or replacement decisions.
Consent to Contact
By submitting your contact information, you consent to be contacted by TMI Home Services via phone call, text message, or email regarding your service request. You may opt out of communications at any time.
SMS Consent
If you provide your mobile number and consent to text messaging, you authorize TMI Home Services to send SMS messages regarding your appointment and service. Standard message and data rates may apply. Reply STOP to opt out.
Financing
Financing is offered through unaffiliated third-party lenders. All financing terms, including APR, promotional periods, and credit approval, are determined by the lender. TMI Home Services makes no representation regarding financing approval or terms.
Accuracy of Information
We strive to keep service descriptions, pricing, and service area information accurate, but we do not warrant that all information is current or error-free. Pricing is subject to change based on an on-site inspection.
Limitation of Liability
TMI Home Services is not liable for damages arising from the use of this website or reliance on information provided. Service work is governed by a separate service agreement signed at the time of work.
Third-Party Links
This website may link to third-party sites (e.g., financing lenders, social media). We are not responsible for the content or practices of third-party sites.
Changes to These Terms
We may update these terms at any time. Continued use of the website after changes constitutes acceptance of the updated terms.
Contact
Questions about these terms? Contact us by phone at 413-667-4998 or email at tandem.mechanical@gmail.com.